ScamSplain

CEO-Fraud / 'Urgent Wire' Business Email Compromise

A scammer poses as your CEO or a senior executive and emails an employee to urgently wire money or buy gift cards for a confidential deal — the request is fake and the money is gone.

Think a message like this reached you? You can check it right now.

What this scam is

In business email compromise, a fraudster impersonates a company executive (via a spoofed or hacked email account) and asks an employee in finance or admin to make an urgent, confidential wire transfer or buy gift cards, often citing a secret acquisition, a vendor payment, or the boss being 'in a meeting.' The urgency, authority, and secrecy discourage verification. Wires are fast and hard to recover, so losses can be large. Verifying any unusual payment request by a known phone number defeats it.

What it usually looks like

  • An email from the 'CEO/executive' requesting an urgent wire or gift cards.
  • Secrecy ('confidential deal — don't discuss it').
  • A reason they can't talk right now.
  • A slightly-off sender address or reply-to.

Common warning signs

  • Urgent, unusual payment requests from an executive by email.
  • Pressure and secrecy discouraging verification.
  • Gift-card requests from 'the boss.'
  • Changed reply-to addresses or new vendor accounts.

Example wording scammers use

I need you to wire $48,000 to this account today for a confidential acquisition. Keep this between us — I'm in meetings.
Please pick up $2,000 in gift cards for client rewards and send me the codes.

These are illustrative examples written by ScamSplain, not real messages.

What the scammers want

  • An urgent wire or gift cards.
  • To exploit authority, urgency, and secrecy.
  • To bypass normal approval controls.

What to do

  • Verify any unusual payment request by calling the executive on a known number.
  • Require multi-person approval and callbacks for wires and new payees.
  • Distrust urgency and secrecy in payment emails.
  • Never buy gift cards for 'the boss' without verifying.

What to do if you already responded

  • Contact your bank immediately to attempt a wire recall.
  • Report to the FBI at ic3.gov (they have a recovery process) right away.
  • Alert your finance/security team and report at reportfraud.ftc.gov.

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