ScamSplain

'Pay Taxes/Fees to Release Winnings' Advance-Fee

You 'won' a prize but must first pay taxes, customs, insurance, or a release fee — the fee is the scam and the prize never comes.

Think a message like this reached you? You can check it right now.

What this scam is

This is the engine behind most lottery and sweepstakes scams: to receive your winnings, you must first pay something — taxes, customs, insurance, a bank release, a delivery fee. Each payment leads to a new one. Legitimate winnings never require an upfront fee, and taxes on real prizes are handled through official channels, not paid to a caller by gift card or wire. If you must pay to get paid, it is a scam.

What it usually looks like

  • A prize notification requiring an upfront fee.
  • Fees labeled taxes, customs, insurance, or release.
  • Payment by gift card, wire, or crypto.
  • New fees appearing after each payment.

Common warning signs

  • Any fee required to receive winnings.
  • Untraceable payment methods.
  • Escalating, ever-changing fees.
  • A prize you never entered to win.

Example wording scammers use

Your prize is ready — pay the $500 release/insurance fee to have it delivered.
A customs charge is required before your winnings can clear to your account.

These are illustrative examples written by ScamSplain, not real messages.

What the scammers want

  • Repeated upfront 'fees.'
  • Untraceable payments.
  • To keep you paying toward a fake prize.

What to do

  • Never pay a fee to claim winnings.
  • Hang up or delete; do not send gift cards, wire, or crypto.
  • Verify with the supposed sponsor through official channels — expect no real prize.
  • Tell someone you trust.

What to do if you already responded

  • Contact the gift-card/wire provider immediately.
  • Keep all messages.
  • Report at reportfraud.ftc.gov.

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