ScamSplain

Fake Package Delivery Texts

Texts pretending to be USPS, UPS, or FedEx that claim a package is stuck and ask you to pay a small fee or confirm details.

Think a message like this reached you? You can check it right now.

What this scam is

A scammer sends a text message that looks like it comes from a delivery company. It says your package could not be delivered and asks you to click a link to fix the problem — usually by paying a small fee or confirming your address and card details. The link goes to a fake website that steals your information.

What it usually looks like

  • A text out of the blue about a package you may not even be expecting.
  • A link that does not use the carrier's real website address.
  • A small fee — often a dollar or two — to 'release' or 'redeliver' the package.
  • A sense of urgency, like the package will be returned if you do not act quickly.

Common warning signs

  • You were not expecting a delivery, or the details are vague.
  • The link uses odd words or a strange address instead of usps.com, ups.com, or fedex.com.
  • It asks for a payment or your card number to redeliver a package.
  • The message has spelling mistakes or an unusual greeting.

Example wording scammers use

USPS: Your package is on hold due to an unpaid fee. Pay $1.99 to release it: usps-redelivery.info
FedEx: We could not deliver your parcel. Update your address within 24 hours or it will be returned.

These are illustrative examples written by ScamSplain, not real messages.

What the scammers want

  • Your credit or debit card number.
  • Your address and personal details.
  • A small payment that also captures your card information for larger charges later.

What to do

  • Do not tap the link.
  • Look up the carrier's real website yourself and enter any tracking number there.
  • Delete the message.
  • Block the sender.

What to do if you already responded

  • If you entered your card number, call the number on the back of your card and report it.
  • Watch your account for charges you do not recognize.
  • Change any password you may have entered on the fake site.

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