ScamSplain

Fake Payment Screenshot (Marketplace)

A buyer sends a forged 'payment sent' screenshot to get you to hand over the item before you realize no money arrived.

Think a message like this reached you? You can check it right now.

What this scam is

During a sale, the buyer sends a screenshot showing a completed payment and pushes you to ship or hand over the item. The image is edited or fake, or from a payment that will be reversed. Because it looks convincing, sellers release goods before checking their actual balance. The rule that defeats it: trust only money you can see settled in your own account.

What it usually looks like

  • A payment 'confirmation' screenshot instead of money in your account.
  • Pressure to ship or meet immediately.
  • A 'pending' or 'processing' story to explain the delay.
  • A buyer who avoids in-person cash or verified transfer.

Common warning signs

  • Proof of payment is a screenshot, not your real balance.
  • Urgency to release the item now.
  • Explanations for why the money 'hasn't shown yet.'
  • Requests to ship before funds settle.

Example wording scammers use

Payment sent — here's the screenshot. Please ship today, it'll clear shortly.
I paid already, see attached. Can you drop it off now?

These are illustrative examples written by ScamSplain, not real messages.

What the scammers want

  • Your item before you notice no money came.
  • To exploit trust in a screenshot.
  • A fast handoff.

What to do

  • Only release goods after money has settled in your own account.
  • Ignore screenshots as proof.
  • Prefer verified payment or in-person cash for local sales.
  • Walk away if pressured.

What to do if you already responded

  • Report to the payment app and the marketplace.
  • Keep the messages and screenshot as evidence.
  • Report at reportfraud.ftc.gov.

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