ScamSplain

'Free Product, Just Pay Shipping' Negative-Option Trap

A 'free' item asks only for shipping, but the fine print signs you up for recurring charges you did not knowingly agree to.

Think a message like this reached you? You can check it right now.

What this scam is

You are offered a free product — a supplement, gadget, or beauty item — for just the shipping cost. Entering your card for shipping also enrolls you in a hidden subscription that bills you a large amount every month, buried in fine print. Canceling is made deliberately difficult. The 'free' offer exists to capture your card and start recurring charges.

What it usually looks like

  • A 'free' product where you 'just pay shipping.'
  • A card entry for a small shipping fee.
  • Fine print about a trial that converts to a subscription.
  • Difficult or hidden cancellation.

Common warning signs

  • A card needed for a 'free' item's shipping.
  • Vague terms about a trial period.
  • Later charges you did not clearly agree to.
  • No easy way to cancel.

Example wording scammers use

Claim your FREE bottle — just cover $4.95 shipping! (Fine print: auto-billed $89.95/month.)
Free trial gadget, pay only shipping. Cancel anytime (but good luck finding how).

These are illustrative examples written by ScamSplain, not real messages.

What the scammers want

  • Your card for recurring charges.
  • To exploit fine print and negative-option billing.
  • To make cancellation hard.

What to do

  • Read the terms; 'free + shipping' often hides a subscription.
  • Screenshot the offer and terms before ordering.
  • Use a card with strong dispute rights, and watch statements.
  • Skip offers with unclear billing.

What to do if you already responded

  • Contact the seller to cancel and demand written confirmation.
  • Dispute unauthorized recurring charges with your card issuer.
  • Report at reportfraud.ftc.gov.

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