ScamSplain

'You're Owed a Tuition Refund' Phish

A message says you have a tuition or financial-aid refund waiting and links to a fake page that steals your student login and bank details.

Think a message like this reached you? You can check it right now.

What this scam is

Students receive emails or texts claiming a tuition overpayment or financial-aid refund is ready and they must 'verify' their bank details or log in to release it. The link phishes student-portal credentials and bank-account information, which can be used to divert real refunds or commit identity theft. Refunds are handled through your official student account and the school's chosen refund method; unexpected 'verify to release your refund' links are the warning sign.

What it usually looks like

  • A 'tuition/aid refund waiting' message.
  • A link to 'verify' bank details or log in to release it.
  • A fake student-portal or refund page.
  • Urgency about claiming the refund.

Common warning signs

  • Refund links to non-official sites.
  • Requests for bank details to 'release' a refund.
  • Pressure to claim quickly.
  • Slightly-off sender addresses.

Example wording scammers use

You have a $740 tuition refund available. Verify your bank details to receive it: student-refund-portal.net
Financial aid refund ready — log in to claim before it expires.

These are illustrative examples written by ScamSplain, not real messages.

What the scammers want

  • Your student-portal login and bank details.
  • To divert real refunds.
  • Your identity data.

What to do

  • Check refunds only in your official student account.
  • Don't 'verify' bank details via an emailed link.
  • Confirm with the bursar/financial-aid office directly.
  • Report phishing to IT.

What to do if you already responded

  • Change your student-portal password and notify IT and your bank.
  • Watch for misuse of your bank/identity data.
  • Report at reportfraud.ftc.gov.

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