Signature Required Delivery Phishing
A message says a package needs your signature and links to a fake page that collects your login or card details.
Think a message like this reached you? You can check it right now.
What this scam is
You are told a delivery requires a signature and asked to 'confirm' it online. The link opens a lookalike carrier page that asks you to log in or enter personal and card details to authorize the signature. It is a phishing page; the sign-in and payment fields simply harvest what you type. Real signature-required deliveries are handled at the door or through the carrier's genuine app.
What it usually looks like
- A 'signature required' text or email with a confirm link.
- A login page that looks like the carrier but is on a different address.
- A request for card details to 'authorize' the signature.
- Urgency about a delivery window.
Common warning signs
- You are asked to log in or pay to authorize a signature.
- The web address is not the carrier's real site.
- You were not expecting a signature-required item.
- Odd phrasing or a generic greeting.
Example wording scammers use
“FedEx: Your package requires a signature. Confirm your identity to authorize delivery: fedex-signature-confirm.net”
“Signature needed for your parcel. Sign in to schedule and confirm.”
These are illustrative examples written by ScamSplain, not real messages.
What the scammers want
- Your carrier or email login.
- Your personal and card details.
- Reusable credentials for other accounts.
What to do
- Do not tap the link or log in from it.
- Check delivery status on the carrier's official site or app.
- Watch for a real signature-required slip at your door.
- Delete and block.
What to do if you already responded
- Change the password you entered, and enable two-factor where possible.
- Call your card issuer if you entered card details.
- Report at reportfraud.ftc.gov.