ScamSplain

Fake Delivery Driver Tip / Gate Code Request

Someone posing as your delivery driver asks for a gate code, apartment number, or a quick tip by payment app to 'complete' the delivery.

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What this scam is

A message or call claims to be the driver bringing your order and asks for a building gate code, your unit number, or a small tip sent by a payment app before they can finish the delivery. The 'driver' is a scammer who either wants access details to a building or a quick payment that cannot be reversed. Legitimate drivers do not solicit tips by text or ask you to send money before delivering.

What it usually looks like

  • A text or call claiming to be your driver, needing a gate code or unit number.
  • A request to send a tip by Zelle, Venmo, or Cash App before delivery.
  • Pressure that the order will be canceled without the info or payment.
  • A number that is not the delivery app's official contact.

Common warning signs

  • Drivers get delivery details through their app, not by asking you.
  • You are asked to pay before anything is delivered.
  • Payment is requested by an irreversible app.
  • The urgency does not match a routine delivery.

Example wording scammers use

Hi, this is your Amazon driver — I'm at the gate. Text me the code and a $5 tip on Cash App so I can bring it up.
Your order is here but I need your apartment number and a quick tip to complete delivery.

These are illustrative examples written by ScamSplain, not real messages.

What the scammers want

  • Access details to your building or unit.
  • A quick, irreversible payment-app tip.
  • Your trust so they can ask for more.

What to do

  • Do not send money or building codes to a 'driver.'
  • Manage delivery details only inside the official app.
  • Contact support through the app if something seems off.
  • Hang up or delete the message.

What to do if you already responded

  • If you sent money by app, contact the app's support to report fraud immediately.
  • Tell your building manager if you shared a gate or entry code.
  • Report at reportfraud.ftc.gov.

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